FAQ
Answers to the most frequently asked questions.
By Guillaume1 author25 articles
- All of the answers to the frequently asked questions.
- Average rating of scale-based questions
- Login Issue
- How to Display the Employee’s Name in the Questions
- Editing the NPS Scale
- Dashboard - Online Reviews
- Agency Users
- Why can't I send SMS anymore?
- My Clients Aren’t Receiving the Survey in the Correct Language
- Why are my clients receiving a Google review request even though they already left a review?
- How to Resolve Survey Visibility and Response Management Issues in InputKit
- How to Edit Questions for a Specific Location?
- How to Remove Your Name from the Signature in Review and Comment Responses
- How to Collect Customer Satisfaction in Your Physical Store
- Is It Necessary to Respond to All Results?
- FAQ - Sendings Error
- Why Am I Receiving Notifications When a Client Is Satisfied?
- Can answers in a questionnaire be limited or formatted (e.g., phone number, postal code)?
- FAQ – How to Avoid Sending Too Many Surveys to Clients
- What is the delay between when a customer leaves a Google review and when it appears in InputKit?
- Editing greetings, customer name format, and tone (formal/informal) in replies
- Manual Sending Error – “The sequence is not fully translated”
- How to Include the Invoice Number in the Email
- Why are my surveys being sent twice or three times ?
- How to Link a Response to Another Location