It is possible to customize the questions of a survey for a specific entity (such as a division, office, or group), even if this survey is also used by other entities. This flexibility allows you to adapt the questionnaire content to the needs of each location while maintaining an overall structure.
Step 1: Create a Unique Sequence
Copy the existing survey.
Edit this new version according to the specific needs of the targeted location (different questions, adapted tone, etc.) check this article out to avoid losing data doing so :
https://help.inputkit.io/en/articles/11838955-how-to-remove-a-question-from-a-questionnaire-without-losing-data
Step 2: Manual Sendings
When sending manually, simply select the new sequence you created.
This ensures that the chosen location will only receive the customized version of the questionnaire.
Step 3: Automated Sending
If your sendings are automated, you may need to ask your IT team (or integration manager) to push the Sequence ID of the customized sequence to the corresponding location.
This guarantees that only clients of that entity will receive the correct questionnaire.
Step 4: If You Need Additional Help
If you require more advanced changes (such as triggers or conditional rules), contact us.
We will schedule a meeting with your integrators to configure the system properly and ensure your sendings work smoothly.
Feel free to reach out to us via the chat if you have any questions.