InputKit

How to delete a customer's response

Learn how to share a questionnaire with a teammate and how to add employees to the share list.

How to share a questionnaire with an employee or someone else

Anne-Marie Roy

Guillaume Thériault

Learn more about the results and how to manage them.

Results

How to manage alerts

Learn about this feature that allows you to save reply templates.

Reply templates

Find out how to respond to a customer, even an anonymous one, on InputKit.

How to respond to a customer following a completed questionnaire (even an anonymous customer)

Répondre dans le fil de discussion à l’aide de l'intelligence artificielle

Learn how InputKit automatically analyzes texts to detect customer sentiment.

Automatic sentiment analysis

Learn how to automate your reply templates on InputKit!

Automatic reply function

How does the satisfaction determinant work in a questionnaire ?

Find out how the Google review rating is calculated and how to calculate the number of reviews needed to reach your goal.

How are Google reviews calculated?

Google Review Response Generator (AI, Non-AI & Pre-Built Templates)

Join our Facebook group: Community & Support

Find answers and get help from Intercom Support and Community Experts

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