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Edit the online reviews step, to collect Google, Facebook and other reviews
Edit the online reviews step, to collect Google, Facebook and other reviews

Find out what you can change to collect reviews from Google, Facebook and other online review platforms.

Bernard Genois avatar
Written by Bernard Genois
Updated over 2 years ago

Online reviews are essential to improve your visibility on the web! Redirect your satisfied customers to your online review platforms with InputKit in order to collect a maximum of reviews from your satisfied customers.

Table of contents :

How to access the online reviews step?

To access the online reviews step, click on ''Sequences'' in the left menu and click on a sequence to edit it:

Once in the sequence, click on the step ''Online reviews'' to make changes.

ℹ️ If the online reviews step is not already in the sequence, you can add it by pressing the ''+'' button.

⚠️ We strongly recommend leaving the "Online reviews" step at the end, before the final message.

You will be able to make changes under the " Modify Reviews step " section and you will be able to view the changes on the right under the "Preview" section.

💡 You can enlarge the preview section with this button:

If your account is bilingual, you can change the language of the preview by selecting a language from the drop-down list:

Here are the elements you can edit:

  • The title

  • The subtitle

  • Activate or deactivate the text box to copy+paste the testimony

  • The call to action

  • The review links

How to edit the title?

The field to change the title is under the button ''Modify images''.

To edit it, write the new title in the "Title that appears in the top of the page" field:

The modifications are saved in real time.

The field for modifying the French version is below the field for modifying the English version:

How to edit the subtitle?

The field to edit the subtitle is located under the title.

To edit it, write the new subtitle in the "Page description" field:

The modifications are saved in real time.

The field for modifying the French version is below the field for modifying the English version:

How to activate or deactivate the text box to copy+paste the testimonial?

The button to activate or deactivate it is located below the field to edit the subtitle:

💡The text box is enabled by default.

To disable it, just click on the button. It will turn gray and this will confirm that the text box has been disabled :

How to edit the call to action?

The field to edit the call to action is a little lower, in the section ''Reviews links''.

To edit it, write the new call to action in the "Call to action" field :

The modifications are saved in real time.

The field for modifying the French version is below the field for modifying the English version:

How to add links to collect reviews?

If you are active on multiple platforms, you can add more links to invite your satisfied customers to leave you reviews on those platforms, for example LinkedIn or Facebook.

To add more links, click on the "+ Add" button and click on the platform for which you want to add a link:

⚠️ You will see "LinkedIn business page" among the choices, but it's best to go through the "Custom" option to add a LinkedIn Company Page.

How to set up a custom link?

If you want to add other links to collect reviews than Google and Facebook, it is possible with the "Custom" link option!

  1. To add a custom link, click on the "+Add" button and click on "Custom" :

  2. Add the link to the "Custom Review Link" field:

  3. Write the call to action:

  4. Upload the platform logo:


  5. Test your custom link. To do so, just click on the button in the preview:

Next step: edit the final message👇


Do not hesitate to write to us on the chat if you have any questions.

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