It is possible to deactivate the function that allows your customers to answer anonymously. Find out how to deactivate this function from the "Questionnaire" step of a sequence.

What is the anonymous response function?

This feature allows respondents to remain anonymous.

To answer anonymously, the respondent only has to check this box at the beginning of the questionnaire :

It is possible to contact anonymous respondents to find out who they are by asking for their contact information, but unless you talk to the person who responded anonymously, you can't know who is behind the anonymous feedback.

The function to deactivate anonymity is found in the "Questionnaire" step of a sequence.

To access it, click on "Sequences" in the left menu and click on the sequence for which you want to deactivate anonymity:

When you are in the sequence, click on the "Questionnaire" step:

To disable the feature, simply click on the button next to "Allow anonymous answers":

ℹ️ If you have several sequences, you must make the modification for each of them.