Several notifications are available in your sequence. In this guide, we present all the possible types of notifications.

#1 - Filled surveys

This notification allows you to receive an email each time a survey is completed.

#2 - Alerts

This notification allows you to be notified when a situation requires immediate attention, but that is not an unhappy customer.

#3 - Unhappy customers

This notification allows you to be notified when a dissatisfied customer is detected.

Here's an example:

#4 - Cross-sells

This notification allows you to be notified when a customer completes the cross-sell questionnaire.

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