Several notifications are available in your sequence. In this guide, we present all the possible types of notifications.
#1 - Warnings
This notification allows you to be notified when a situation requires immediate attention, but that is not an unhappy customer.
#2 - Unhappy customers
This notification allows you to be notified when a dissatisfied customer is detected.
Here's an example:
#3 - Cross-sells
This notification allows you to be notified when a customer completes the cross-sell questionnaire.
#4 - Referrals
This notification allows you to be notified when a customer referred you to someone,
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