Several roles exist in InputKit to allow limiting access to certain users as needed. There are also combined roles, their descriptions are further down in this article.

Here are the role descriptions for users in the platform:

Access to everything on the platform.

Access only to the billing page.

Analyst have access to :

Analysts cannot edit questionnaires or sequences, or access company or review settings.

The read-only role gives access to almost all pages, but in read-only mode. He cannot modify anything, except his personal profile.

He has access to all pages, except :

Sender have access to :

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Notification handler have access to :

They have the ability to manage alerts, respond to customer feedback directly on the platform, and manage Google reviews.

Cross sells handler have access to :

They cannot view the responses to the satisfaction questionnaire. They can only view and manage cross-selling.

These roles combine limited access to manage certain results in the platform.

Cross sells and reviews handler have access to :

They cannot view the responses to the satisfaction questionnaire. They can view and manage cross-selling as well as view and respond to online reviews.

Sender and notification handler have access to :

They can send and manage all possible types of alerts in the platform.