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The number of employees you can activate doesn’t match

Guillaume Thériault avatar
Written by Guillaume Thériault
Updated over a week ago

If you notice that the number of employees you can activate in InputKit does not match what was included in your subscription, this may be due to a configuration error in your account.

Each subscription includes a specific number of employees that can be activated. If the system prevents you from activating more employees than expected, or if it restricts you even though your plan should allow for a higher quota, it likely means there is an inconsistency in the subscription settings.

What to do in this case?

Please contact us directly via the chat so our team can review your situation and quickly correct the error. We will adjust your quota based on your actual plan, ensuring you can activate the correct number of employees.


If you have any questions, don’t hesitate to write to us via the chat.

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