Steps to follow
1. Access the questionnaire editor
Go to the Questionnaires tab.
Open an existing questionnaire or click on Create a questionnaire.
2. Add a new question
Click on Add a question, then select Other.
3. Choose the question type
In the Question type dropdown menu, select:
Multiple choice (single answer)
4. Create the answer choices
Enter the following options:
Yes
No
You can also add other options if needed.
5. Check the recommended options
In most cases, we recommend:
Checking the Satisfaction driver option
Marking Yes as Satisfied
This allows you to easily measure satisfaction from the collected responses.
👉 See the example in the screenshot below:
Summary
Question type: Multiple choice (single answer)
Answers: Yes and No
Enable:
✅ Satisfaction driver
✅ "Satisfied" for the Yes response
Feel free to message us in the chat if you have any questions.