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Intercom integration

Intercom integration with InputKit, highlighting all the steps necessary to keep our software running smoothly.

Anne-Marie Roy avatar
Written by Anne-Marie Roy
Updated over 11 months ago

Table of content :

1. InputKit and Intercom configuration

To do this, you will need to go to “settings” on your InputKit account.

After the first step, click on the “Integrations” tab.

Then click on the "Intercom" icon and "Connect".

You will now be redirected to the Intercom's login page. Log in with your account informations.

Grant InputKit the necessary permissions to complete the connection. Click 'Allow Access'. You will be automatically redirected to InputKit.

2. Creation of a trigger

For creation of a trigger, we have the event "Conversation closed". This event only considers conversations with a "closed" status and those coming from a client.


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